This key position within the Symphony organization manages the Symphony’s marketing activities, ticket sales and merchandising plans, donor and sponsor relations and support, and serves as the “go-to” person for subscribers and patrons. Position also is responsible for management of the Symphony’s day-to-day office operations and reports directly to the Executive Director. Marketing - Develop and place display ads, banner ads, e-blast flyers, radio and TV ads to promote concerts and events.
- Develop and submit calendar listings for all online and publication event calendars
- Supervise maintenance of e-Tapestry database, list generation, mail merges and other related correspondence
- Develop, maintain and expand email lists and contact lists
- Develop and Manage Constant Contact e-blasts on a regular basis
- Maintain Press and Media Contact Lists
- Write and distribute press releases; conduct follow-up phone calls to press.
Subscriptions – Ticketing - Develop and maintain the ticket sales and merchandising plan
- Supervise receipt and processing of single and subscription ticket sales.
- Interface with ticket holders and field inquiries as necessary.
- Manage distribution of tickets and coordination with the Broward Center box office.
- Manage ticket table at each concert
- Manage coordination of volunteers for manning a SOA table at community events
Office Management - Act as Office Manager-Coordinator
- Field general office calls as necessary, check messages and return calls.
Support Guilds and their Activities - Manage activities with Symphony Society Members and event chairpersons for each fund-raising event, including database needs.
- Coordinate volunteers and reservation table for events.
- Assist Executive Director as needed.
- Guide development and management of “Young Notables” young professionals group program and events
Advertisers and Sponsors - Coordinate, communicate and document benefits
- Supervise ongoing advertiser and sponsor communication.
Accounting - Serve as back-up person to process all credit card charges for tickets, reservations and CD sales when necessary .
Board of Directors - Maintain board lists, contribution records and notification to Board Members.
Web Page Maintenance and Postings - Manage Supporter Ads and Blogs on website
- Maintain monthly reports from Awstats and Google analytics on web visits
- Maintain e-commerce page with products
- Maintain and update content on website
- Maintain Facebook and Twitter pages
- Forward new content postings to Facebook and twitter followers
- Supervise posting of new social and event photography to website with webmaster
- Post and or monitor new blogs and comments on website
- Supervise coordination of website with Broward Center box office for single and subscription ticket sales
Requirements: Self-starter, requiring minimal supervision. Experience in all aspects of marketing, advertising, and media relations – preferably in the non-profit marketplace. Must have excellent computer skills (Word, Excel, and PowerPoint) and experience with mail merges. Good at multi-tasking with ability to handle complex projects; work well under pressure. Excellent phone and personal networking skills. Experience with e-Tapestry fundraising software desired. Send cover letter and resume to .
No phone calls please.
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